Refund policy

Refund Policy
All sales are final. We do not offer refunds on purchases at the moment. 

If you have a problem with your order please email us: info@luundo.net

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item if it is available. We will review exchanges on a case by case basis and can only approve exchanges after payment for a replacement jersey is received. This must be done with 15 days of receiving the package.

European Union 14 day Cooling-Off eriod
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.